DATA PROTECTION

Privacy Policy

How Al Rafio Traders protects and respects your personal and hospital facility data.

1. Information We Collect

We collect essential order details including doctor/purchaser name, hospital name, delivery address, email, and phone number for invoice processing, order dispatch, and after-sales support.

2. Data Security & Confidentiality

Your institutional procurement details, order history, and contact information are strictly confidential and are never sold or shared with external third parties.

3. Account & Authentication Protection

User accounts and admin controls are authenticated via industry-standard Google Firebase infrastructure with encrypted credential storage.